SHIPPING POLICY

DELIVERY

Customers in Ho Chi Minh City:

  • Delivery is available within inner districts: District 1, 2, 3, 4, 5, 6, 7, 8, 10, 11, Tan Phu, Binh Thanh, Go Vap, Tan Binh.

  • Depending on distance and delivery conditions, we will inform customers of any applicable additional delivery charges.

Customers in other provinces/cities:

  • We will advise suitable transportation options:

    • Truck delivery for large orders

    • Other transport methods for smaller quantities

  • Details will be provided including:

    • Shipping cost

    • Estimated delivery time

    • Local receiving address


RECEIVING GOODS

  • The original VAT invoice of the order will be delivered together with the goods.

  • In case you are unable to be present at the agreed delivery location, please arrange an authorized representative (e.g., your sales contact person) to receive the goods and make payment on your behalf.

  • If you are not available to receive the goods at the scheduled time, please inform us in advance so both parties can arrange a suitable delivery time.

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